Support

HELP& ANSWERS

Common questions about the BBall app, the ecosystem, and your account.

BBall app on two phones
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About BBall

What is BBall?

BBall is a dedicated assistant and app for the people closest to the game: players and coaches. There are no walls, reels, stories or followers — it's a tool, not a feed. It stays empty until you start using it.

Who is it for?

Authentic players and coaches who need to track practices and attendance, communicate with their team, and log injuries, sleep, motivation and fatigue. If you're not a player or coach, BBall offers little value — and that's intentional.

What's in the ecosystem?

  • BBall App — the main app for players and coaches.
  • BBall Pulse — individual training-load and intensity support.
  • BBall Store — merchandise, training gear and medical materials.
  • BBall Video — upload and analyze your own game film (coming soon).

Account & app

How do I create an account?

Download the BBall app from the App Store or Google Play and follow the sign-up steps to create your profile, then create or join a team.

How do I delete my account?

See the Delete Account page for step-by-step instructions.

Is BBall really ad-free?

Yes. BBall is ad-free and we never sell your personal data. Read the details in our Privacy Policy.

How is my health data handled?

Injury data may count as health data under GDPR and is only recorded with your explicit consent. You can withdraw consent and request deletion at any time. See the Privacy Policy.

Premium & the store

How does premium work?

Premium is purchased in the app through the App Store or Google Play and is managed there, including renewals and cancellation. [TO COMPLETE: confirm free-trial length.] See Terms, Part B.

What about buying from the store?

Store purchases are paid on the website in Norwegian kroner (NOK) and, as a consumer, you have a 14-day right of withdrawal on physical goods. See Terms, Part C.

Still need help?

Contact us at contact@bball.no or via the contact page. Phone: +47 473 20 258.

[TO COMPLETE: add or edit questions based on the real questions users ask most.]