Sales Terms

Draft — pending legal review · Last updated 24 September 2026

1. Seller

BBall Store is operated as part of the BBall family. For any matter relating to an order, contact geir@otimo.no. Full company and VAT details will be shown here before launch.

2. Prices and payment

All prices are shown in the store, including VAT where applicable. Payment is handled securely by Stripe; we never store your card details. Your order is binding once payment is confirmed.

3. Order confirmation

You will receive an order confirmation by email. A binding sales agreement is formed when we confirm your order.

4. Delivery

Delivery times and shipping costs are shown at checkout before you pay. Risk passes to you when you, or a carrier you have arranged, receive the goods.

5. Right of withdrawal

If you are a consumer, you have the right to withdraw from the purchase within 14 days of receiving the goods, under the Norwegian Right of Withdrawal Act (angrerettloven). To use this right, notify us within the deadline — you may use the standard withdrawal form. See Returns & Refunds for how to return an item and get your money back.

6. Complaints and defects

If a product is defective or not as described, you have rights under the Norwegian Consumer Purchases Act (forbrukerkjøpsloven), including repair, replacement or a refund. Contact us as soon as you discover the issue.

7. Returns and refunds

See our separate Returns & Refunds page for the full procedure and timelines.

8. Privacy

We process your data to fulfil your order as described in our Privacy Policy.

9. Governing law and disputes

These terms are governed by Norwegian law. Consumers may bring complaints to the Norwegian Consumer Authority (Forbrukertilsynet) or the EU ODR platform. Mandatory consumer rights always apply.

10. Changes

We may update these terms as the store develops. The version that applied when you ordered governs your purchase.